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Auctiva Commerce Software Update

February 1st, 2010 No comments

We’ve Improved our Software!!

We’ve added 26 enhancements to our Auctiva Commerce software to help you operate a successful online store and improve your buyers’ shopping experience. We’ve made adjustments to improve shipping dimension calculations, added a shipping method and much more. Below are a few more of the many enhancements we released during our latest release cycle.

  • Special characters in your product names. Include any of the following characters in your item titles: !,&,”,’,\,/,(,),[,[,-,#,$,%,^,@,`,~,*,+,;, and :. It’s your shop; you decide how you want your titles to appear.
  • Up-sell your items. We’ve added a checkout link to your up-sell pages so buyers can easily purchase these products.
  • PayPal adjustments. We’d make changes to ensure PayPal gets the appropriate address when buyers enter different shipping and billing addresses. No more mix ups!
  • Customize in IE. Easily customize our Blank theme in Internet Explorer.
  • Cross-sell adjustment. Auctiva Commerce will now check to ensure cross-sell items are public before displaying them, so you won’t have to worry about buyers running into problems when they click on these cross-promotional items.
  • Adjustment to resize external image. Auctiva Commerce will now automatically resize your images.

To see a complete list of all of the enhancements we’ve made, please read our post on our Community Forums. And as always, if you have any questions about your Auctiva Commerce account, please contact our Customer Support representatives. They’re always available and happy to help.

Enjoy the new features,

Chris

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Auctiva Commerce now Free of Monthly Store Fees through June 2010

January 22nd, 2010 1 comment

All –

More great news!! As a celebration of Auctiva Commerce’s first birthday we are waiving the monthly store fee through June 2010. This is our small token of appreciation to all of our loyal users that have grown with us over the past year. As I reflect on 2009 we accomplished quite a bit – check out the summary list of enhancements that we delivered to improve Auctiva Commerce:

* Bulk product import and editing
* A streamlined checkout process
* A variety of payment gateways, including Authorize.net, Google Checkout,
PayPal and PayPal Website Payments Pro
* Integrated shipping quotes for USPS, FedEx, UPS and Canada Post
* Increased stability and security
* A Shop tab with filtered search capability
* Google Product Search category mapping and related enhancements
* 90+ store themes

And we’re not planning to stop there. In 2010 we’re planning to deliver:

* Better customization: more freedom to modify your storefront design
* More payment options: adding support for international payment gateways
* Google enhancements: additional product attributes to give your items better visibility in searches
* Additional data feeds: allowing product submission to more comparison-shopping engines

I’m excited about all that has been accomplished during this year and about the direction we’re heading. Hopefully you are as well – I think with the enhancements already delivered and the ones that are planned we can make 2010 the best year in e-commerce yet!!

Happy Selling -

Chris

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Product and Category Mapping

December 30th, 2009 No comments

All -

Want to help ensure that buyers can find your products? Then it is recommended that you map your Auctiva Commerce Store items to the product categories we are offering. We will automatically include your products in our new marketplace platform. That means your items will show up in our brand-new shopping portal, Elefy.

We want to help sellers connect with buyers who want to shop outside of the “Big Box.” Elefy emphasizes a unique shopping experience for buyers. If you are seeking the type of buyers who value variety and prefer purchasing from individual sellers, our platform will bring them to you. Mapping to our platform categories ensures your products are searchable in the exact categories you want them to be.

Start now! It only takes a few minutes to decide where your items fit best and as you add new inventory, individual products will be automatically associated to the appropriate external category. These choices are fully editable in bulk, or one item at a time.

Our online tutorial can take you through the category mapping process, step by step.

Happy Holidays !!

Chris

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Auctiva Commerce Updated Again!!

November 25th, 2009 No comments

Great News!!

Auctiva Commerce has been updated and enhanced with new features, including enhancements to the Bulk Edit tool, enhanced Payment setup pages, Google Checkout and more!! For further details on the enhancements click on this link: http://tinyurl.com/yg359o2.

- Chris

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Auctiva Commerce has been Updated

October 20th, 2009 No comments

Great News!!

Auctiva Commerce has been updated and enhanced with new features, including enhancements to the Shopping Cart, additional Google Base feed attributes, and an improved multiple image viewer.  For further details on the enhancements click on this link:  http://tinyurl.com/yl69js4.

- Chris

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Auctiva Commerce featured as Cart of the Week

October 8th, 2009 No comments

Auctiva Commerce was recently featured as Cart of the Week at Practical ECommerce magazine.  Check it out here:  http://www.practicalecommerce.com/articles/1306-Cart-of-the-Week-Auctiva-Commerce

Practical ECommerce is an online magazine that delves into all things ECommerce, including a weekly  review of shopping carts.  Auctiva Commerce is pleased to have been selected as the most recent Cart of the Week by Practical ECommerce.

Happy selling!

Auctiva Commerce

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Auctiva Commerce Free of Monthly Store Fees through March 2010

October 6th, 2009 3 comments

All -

More Great News!! Just like we have done for the past few months we are going to credit the Monthly Store fee back to our users through March 2010 – the credit will appear on our statements as Auctiva Commerce – Subscription Promo (insert month here) 2009.

Thank you,
Auctiva Commerce

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Auctiva Commerce September Monthly Store Fee Credit

September 8th, 2009 No comments

All -

Great News!!  Just like we have done for the past few months we are going to credit the September Monthly Store fee back to you – the credit will appear on your statement as Auctiva Commerce – Subscription Promo September 2009.

Thank you,
Auctiva Commerce

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Auctiva Commerce Software Updates

August 4th, 2009 1 comment

All -

I am pleased to announce that Auctiva Commerce has been updated to include the following features:

Optional Automation of Google Base Feed Submission – Store Admin
================================================================

With this release we have added the ability for your Google Base Feeds to be automatically sent to Google on a daily basis.  This will help to ensure that Google has a current view of your product set and will also save you time since you will only have to set up automatic submission once.  After that it will be on “auto-pilot” so to speak.

One Important Note:  Due to bandwidth restrictions only .zip files can be submitted to Google using the automated feature.  We will create a .zip file for you and submit it to Google but you must register the same .zip file name with Google as well in order for the upload to be successful.  To register your .zip filename with Google go to: http://www.google.com/base/newfeed?ensureUrlPresent – you will need to sign in once you reach the Google Base page.

After you have registered your .zip filename with Google, choose the “Create, Compress and Upload Feed Nightly” option from the tasks dropdown on the Marketing > Feeds > GoogleBase Feed page and click on the little arrow to the right of the dropdown list to activate.

There is also an Auctiva Commerce Help document on the subject which can be found “Here”.

Additional Google Base Attributes – Store Admin
===============================================

In this release we have added four new attributes to your Google Base feeds.  These are all optional but may help your products to be found via Google Base.  The four new attributes being added to your Google Base feeds are:  Brand, ISBN, MPN, and UPC.  For brand we are dual purposing the manufacturer attribute which already exists on the Product Detail page.  Similarly for MPN we are dual purposing the Manuf. Part No. field which also already existed in the Product Detail page.  ISBN and UPC are new attributes which are being added to the Product Detail page.  If you have data in these fields it will be sent to Google as part of your Google Base feed.

Bulk Upload – Store Admin
=========================

I am pleased to announce that in this release the Bulk Upload feature has been implemented.  To use the Bulk Upload feature go to Inventory > Bulk Upload Inventory.  From this page you can view the Help documentation for this feature (http://auctivacommerce.com/help/Entry.aspx?id=How-to-bulk-upload-inventory) and download a Sample Product Upload file that you can use to upload your inventory items.

Note that you can load up to 5,000 items at a time without external image links.  If your items have external image links you can upload up to 2,000 items per upload file.

In addition the following bug fixes were delivered in this release:
===================================================================

– Update to correctly process orders when gift certificates and other payments are applied
– Clean up of erroneous red box which was displaying on the Place Orders page.
– Clean up of required fields display on Checkout pages
– Update to currency provider page to correctly display the provider
– Correction to customization preview window to support scrollbars
– Correction to Tax Codes report to correctly utilize date ranges
– Update to variant pricing logic to correctly display discounting of variant price
– Fix to the Remove Selected logic on the Manage Inventory page
– Display fix to the Manage Currencies page
– Correction to fix the “Narrow by Results” search function
– Correction to category logic to correctly reflect category moves and deletions
– Correction to kit logic error messaging
– Fix to Customize Links button error which was causing an error page to display
– Correction to minimum / maximum purchase quantity validation logic
– Added validation to subscriber group naming to correctly limit length of subscriber group names
– Correction to correctly maintain price and quantity changes for manually entered orders
– Update to shipping estimator to correctly display shipping estimates when the Enter key is used

These fixes and updates have been deployed live and where applicable Help and or FAQ documentation has been updated on the Auctiva Commerce Help Site (http://www.auctivacommerce.com/Help/Default.aspx).

Thank you -

Chris

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Auctiva Commerce Upgrades and Updates

June 26th, 2009 No comments

I am pleased to announce that Auctiva Commerce has been updated to include the following features and bug fixes:

Addition of Condition attribute to Google Base Feeds – Store Admin

In anticipation of Google’s June 30th requirement to include the Condition attribute in all Google Base feeds we have modified Auctiva Commerce to include this feature. All feeds generated from today forward will contain the Condition attribute. We have added the Condition attribute to the Product Details page of your store admin so that you may set the appropriate Condition per product. Per Google the valid values are New, Used and Refurbished.

Important Note: We have defaulted all products to New – if your products are not New you will need to set each product to the appropriate value.

Finally, since the Condition attribute will be required by Google on June 30th, you need to regenerate and resubmit a Google Base feed to ensure that Google has an accurate view of your products. When you regenerate your feed SET THE OVERWRITE EXISTING FEED FILE OPTION TO YES within the Auctiva Commerce Google Base feed page. This will ensure that your Google Base feed is updated with the new attribute.

An Auctiva Commerce Help Doc that describes how to submit a feed to Google Base can be found
Here.

Shipping Calculator Fix – Public StoreFront

In a previous release a defect was introduced that prevented the Shipping Estimator from showing up when a product was added to the Shopping Cart from the Product Detail page. This has been corrected – now immediately after adding an item to the Shopping Cart from the Product Detail page the Shipping Estimator will appear on the right rail of your storefront.

SiteMap Creation Fix – Store Admin

In Internet Explorer an error message was being thrown when users attempted to use the Create and Submit Sitemap function on the Meta Data and Google Integration page. This has been corrected.

These fixes have been deployed live and where applicable Help and/or FAQ documentation has been updated on the
Auctiva Commerce Help Site.

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