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Auctiva Commerce Free of Monthly Store Fees through March 2010

October 6th, 2009 3 comments

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More Great News!! Just like we have done for the past few months we are going to credit the Monthly Store fee back to our users through March 2010 – the credit will appear on our statements as Auctiva Commerce – Subscription Promo (insert month here) 2009.

Thank you,
Auctiva Commerce

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Auctiva Commerce September Monthly Store Fee Credit

September 8th, 2009 No comments

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Great News!!  Just like we have done for the past few months we are going to credit the September Monthly Store fee back to you – the credit will appear on your statement as Auctiva Commerce – Subscription Promo September 2009.

Thank you,
Auctiva Commerce

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Auctiva Commerce Software Updates

August 4th, 2009 1 comment

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I am pleased to announce that Auctiva Commerce has been updated to include the following features:

Optional Automation of Google Base Feed Submission – Store Admin
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With this release we have added the ability for your Google Base Feeds to be automatically sent to Google on a daily basis.  This will help to ensure that Google has a current view of your product set and will also save you time since you will only have to set up automatic submission once.  After that it will be on “auto-pilot” so to speak.

One Important Note:  Due to bandwidth restrictions only .zip files can be submitted to Google using the automated feature.  We will create a .zip file for you and submit it to Google but you must register the same .zip file name with Google as well in order for the upload to be successful.  To register your .zip filename with Google go to: http://www.google.com/base/newfeed?ensureUrlPresent – you will need to sign in once you reach the Google Base page.

After you have registered your .zip filename with Google, choose the “Create, Compress and Upload Feed Nightly” option from the tasks dropdown on the Marketing > Feeds > GoogleBase Feed page and click on the little arrow to the right of the dropdown list to activate.

There is also an Auctiva Commerce Help document on the subject which can be found “Here”.

Additional Google Base Attributes – Store Admin
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In this release we have added four new attributes to your Google Base feeds.  These are all optional but may help your products to be found via Google Base.  The four new attributes being added to your Google Base feeds are:  Brand, ISBN, MPN, and UPC.  For brand we are dual purposing the manufacturer attribute which already exists on the Product Detail page.  Similarly for MPN we are dual purposing the Manuf. Part No. field which also already existed in the Product Detail page.  ISBN and UPC are new attributes which are being added to the Product Detail page.  If you have data in these fields it will be sent to Google as part of your Google Base feed.

Bulk Upload – Store Admin
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I am pleased to announce that in this release the Bulk Upload feature has been implemented.  To use the Bulk Upload feature go to Inventory > Bulk Upload Inventory.  From this page you can view the Help documentation for this feature (http://auctivacommerce.com/help/Entry.aspx?id=How-to-bulk-upload-inventory) and download a Sample Product Upload file that you can use to upload your inventory items.

Note that you can load up to 5,000 items at a time without external image links.  If your items have external image links you can upload up to 2,000 items per upload file.

In addition the following bug fixes were delivered in this release:
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– Update to correctly process orders when gift certificates and other payments are applied
– Clean up of erroneous red box which was displaying on the Place Orders page.
– Clean up of required fields display on Checkout pages
– Update to currency provider page to correctly display the provider
– Correction to customization preview window to support scrollbars
– Correction to Tax Codes report to correctly utilize date ranges
– Update to variant pricing logic to correctly display discounting of variant price
– Fix to the Remove Selected logic on the Manage Inventory page
– Display fix to the Manage Currencies page
– Correction to fix the “Narrow by Results” search function
– Correction to category logic to correctly reflect category moves and deletions
– Correction to kit logic error messaging
– Fix to Customize Links button error which was causing an error page to display
– Correction to minimum / maximum purchase quantity validation logic
– Added validation to subscriber group naming to correctly limit length of subscriber group names
– Correction to correctly maintain price and quantity changes for manually entered orders
– Update to shipping estimator to correctly display shipping estimates when the Enter key is used

These fixes and updates have been deployed live and where applicable Help and or FAQ documentation has been updated on the Auctiva Commerce Help Site (http://www.auctivacommerce.com/Help/Default.aspx).

Thank you -

Chris

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Auctiva Commerce Upgrades and Updates

June 26th, 2009 No comments

I am pleased to announce that Auctiva Commerce has been updated to include the following features and bug fixes:

Addition of Condition attribute to Google Base Feeds – Store Admin

In anticipation of Google’s June 30th requirement to include the Condition attribute in all Google Base feeds we have modified Auctiva Commerce to include this feature. All feeds generated from today forward will contain the Condition attribute. We have added the Condition attribute to the Product Details page of your store admin so that you may set the appropriate Condition per product. Per Google the valid values are New, Used and Refurbished.

Important Note: We have defaulted all products to New – if your products are not New you will need to set each product to the appropriate value.

Finally, since the Condition attribute will be required by Google on June 30th, you need to regenerate and resubmit a Google Base feed to ensure that Google has an accurate view of your products. When you regenerate your feed SET THE OVERWRITE EXISTING FEED FILE OPTION TO YES within the Auctiva Commerce Google Base feed page. This will ensure that your Google Base feed is updated with the new attribute.

An Auctiva Commerce Help Doc that describes how to submit a feed to Google Base can be found
Here.

Shipping Calculator Fix – Public StoreFront

In a previous release a defect was introduced that prevented the Shipping Estimator from showing up when a product was added to the Shopping Cart from the Product Detail page. This has been corrected – now immediately after adding an item to the Shopping Cart from the Product Detail page the Shipping Estimator will appear on the right rail of your storefront.

SiteMap Creation Fix – Store Admin

In Internet Explorer an error message was being thrown when users attempted to use the Create and Submit Sitemap function on the Meta Data and Google Integration page. This has been corrected.

These fixes have been deployed live and where applicable Help and/or FAQ documentation has been updated on the
Auctiva Commerce Help Site.

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Auctiva S.W.A.G. Supports Great Cause

June 11th, 2009 No comments

Auctiva: S.W.A.G. will donate the proceeds from its sales to the Little Red Hen plant nursery in Chico, CA. The non-profit organization has been a part of the community for more than 10 years and serves children and adults with developmental disabilities. To learn more about this great cause, please go to http://www.littleredhennursery.com/index.htm. Thanks for helping us make a difference!

You’ll find super cute Auctiva t-shirts and hats, Chico State gear, a few tasty treats local to Chico and our famous Auctiva eBay LIVE Collector’s Pin! Find some SWAG and support a very worthy cause!

kevin-mens-black-tee Visit the Auctiva S.W.A.G. Store today!

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How do Auctiva’s New Pricing Plans affect your Auctiva Commerce Store?

June 4th, 2009 No comments

Auctiva Pricing Plans
As you have most likely heard, Auctiva will be transitioning to a paid service effective July 1, 2009. All Auctiva users – including users with only an Auctiva Commerce store – will need to select an Auctiva pricing plan during the month of June.

Why Select a Plan
Billing for Auctiva Commerce is handled by Auctiva – therefore we need an active Auctiva account with valid contact and billing information on file.

Free Tools
If you do not use Auctiva’s listing services, but would like to maintain your Auctiva Commerce store you may want to choose the Free Tools plan for your Auctiva account. An overview of the plans and a pricing calculator to help you choose the best plan for you can be found
here. Note that if you do not actively select an Auctiva plan by the end of June, your Auctiva account will automatically be assigned to the Free Tools plan. Also note that several of the Auctiva pricing plan options offer discounted or free Auctiva Commerce stores. If you select one of these plans you will see the changes to your Auctiva Commerce monthly Store fee reflected on your monthly invoice.

An important note about images – Images in your Auctiva Commerce account are entirely separate and distinct from any images you may have stored with Auctiva. Image hosting for your Auctiva Commerce Store is included as part of your Auctiva Commerce monthly store fee.

Finally, don’t forget, we are going to provide a pro-rated credit to cover your June monthly Store fee for Auctiva Commerce. You will still be responsible for any applicable transaction fees during the month, but remember, your first $200 in sales is free of transaction fees! These charges will appear on your July 1 invoice.

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WELCOME to the Auctiva Commerce blog.

May 22nd, 2009 No comments

Welcome to the Auctiva Commerce blog. Our goal is to provide you with information re. your Auctiva Commerce Store;  including tips and best practices, feature highlights and release dates, as well as the latest information about the world of e-commerce.

Auctiva has over 10 years of history working in e-Commerce.  Launched in 1998 after our founder was in search of a more efficient way to sell on eBay.  Since then, we have developed and released countless programs, features and tools that make selling on eBay  easier and more profitable.

Our recent launch of Auctiva Commerce is our first off-eBay site. Our goal is to provide sellers with another option when building an online business.

Are you already an Auctiva Commerce Store owner? Check back often for special programs designed to help drive traffic to your Store.  Interested in becoming a Store owner?  Find out more!

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